Service Design & Telephone
In addition to the clear definition of the “call flows”, the form of address through voice, music or useful information is also an essential success factor in this area. We use sound-psychological effect mechanisms that not only support the brand, but can also shorten the perceived waiting time for the customer. In addition to musical parameters, voice parameters also play an important role – and we know exactly what to look for here.
UBS
Call Flow, Brand Voice and On Hold Music
Voith
Call Flow, Service Experience, On Hold Music
Deutsche Börse
Call Flow, Brand Voice, On Hold Music
ABUS
On Hold Music, Brand Voice
Dachser
On Hold Music, Brand Voice
Dräger
On Hold Music, Brand Voice
SEW Autodrive
On Hold Music, Brand Voice
Tchibo
On Hold Music
Insure Direct
On Hold Music, Brand Voice
Project Gallery
Contact us. We're looking forward to hearing from you.
+49 170 521 7471
info(at)acoustic-branding.com